No. Well, probably not all of them. One way you can give it the best chance of success though is by clearly identifying what problems you are trying to solve. Obvious, right? Well hands-up who has ever been seduced into buying some shiny new kit just because it looked good, the salesperson gave a great demo, it appeared to be amazing value, your competitor has one, or it had some extra special features included. Or, hands-up (the other one if you have to) if you have ever NOT bought something as the choice was so vast that you couldn’t make a decision? With expensive equipment, it is a great idea to define your technical criteria carefully before embarking on trials and evaluations, but there ought to be much more to it than that.

Ivan Seselj explains here how investment in technology needs to go hand-in-hand with a well thought out approach to change management. This requires an understanding of current processes, taking ownership of the problem(s), creating buy-in for the users, and up-front analysis and planning to identify the issue and desired outcome. All this helps simplify the decision making process and helps ensure you get the results you really need.